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About EIAC

Emirates International Accreditation Centre (EIAC) was established pursuant to Law number (27) for the year 2015, issued by His Highness Sheikh Mohammed bin Rashid Al Maktoum, the Vice President and Prime Minister of the UAE, Ruler of Dubai, to become the governmental accreditation body of the Emirate of Dubai.

Our main activity is to accredit organizations, both Governmental and Private, within the UAE and overseas, including Conformity Assessment Bodies (but not limited to) Laboratories (Testing, Calibration and Medical), Inspection Bodies, Certification Bodies (Management Systems, Product Certification and Personal Certification), Halal Conformity Assessment Bodies, Proficiency Testing Program Providers, Reference Materials Production Activities, Validation and Verification Activities. Additionally, Healthcare Organizations such as hospitals, clinics, day surgery centers, fertility centers, home health services, medical tourism facilities, and telehealth services.

EIAC's stakeholders

EIAC recognizes that attaining excellence and ensuring the integrity of products delivered to society can only be achieved through an inclusive approach and collaboration with all stakeholders, not least the legislation and regulatory bodies, Conformity Assessment Bodies and Healthcare Organizations.

EIAC at the micro level

Accredited Organizations are the fundament tool that empowers regulators to ensure high-standardized quality infrastructure for their market. EIAC strives to understand the needs of the regulators by proactively studying market trends to foresight potential risks that can be controlled by Conformity Assessments; this stimulates the integration of Conformity Assessment Bodies in new markets and supports their business development as well as encourages the development of innovative concepts of Conformity Assessment.

EIAC at the macro level

EIAC is recognized from leading regional and international recognition organizations. This elevates the nation's position within the global economic scene, ensures the integrity of products accredited by CABs and facilitates global trade. As per establishment law (number 27/2015), EIAC aims to position Dubai as the capital of Islam and an internationally recognized Halal conformity accreditor.

The Centre adheres to international best practices in the interest of its stakeholders by activating its membership with the International Forums related to Accreditation, such as the ILAC, IAF, SMIIC and IHAF.

Corporate Social Responsibility Statement

At the Emirates International Accreditation Centre (EIAC), we are deeply committed to contributing positively to the social, environmental, and economic well-being of the communities we serve, in line with the UAE's vision for sustainable development. Our Corporate Social Responsibility (CSR) philosophy is woven into our core values and guides our interactions with stakeholders, adherence to legal standards, and ethical business practices.  This CSR Statement represents our vision for responsible and sustainable business practice.

EIAC strives, in partnership with our employees, clients, assessors and the public to work in a responsible and ethical way, to lead by example, to be a champion of CSR in the healthcare sector and to continuously improve our activities and processes. EIAC prides itself on the many positive projects with which it has been involved.

This Statement has been drafted in-line with our four core pillars of responsibility:

• Organizational Governance
• Workplace
• Environment
• Community

1. Organizational Governance

The Emirates International Accreditation Centre (EIAC) is the official governmental body responsible for providing accreditation to conformity assessment bodies and healthcare sector entities. It was established by virtue of Law No. (27) of 2015, issued by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, with the aim of organizing and developing the quality and accreditation infrastructure in accordance with the highest international standards. EIAC plays a major role in providing accreditation services that ensures public health and environment laws and regulations are adhered to.

EIAC collaborates with the regulatory bodies in the GCC region on corporate social responsibility initiatives.

As EIAC is a governmental body, it adheres to the Occupational Health Policy mandated by the Dubai government.

2. Workplace

EIAC strives to be a top governmental employer, offering a safe environment for all staff and encouraging collaboration to ensure continuous improvement. Some examples of our workplace initiatives include:

• We uphold the highest standards of ethical conduct, ensuring full compliance with all local and international regulations, including UAE Federal Law. We maintain a zero-tolerance policy for corruption and are committed to transparent reporting.
• Equal opportunities is a concept to which EIAC is committed, and all employment decisions are based on merit, qualifications and abilities.
• EIAC is dedicated to providing a safe, healthy, and inclusive work environment free of discrimination and harassment.
• EIAC has a comprehensive Learning and Development Programe in place to support continual development and upskilling of staff.
• EIAC has a comprehensive staff wellbeing and support program. Health experts provide advice and organize events for staff on a regular basis. An occupational health and safety responsible person also provides support to staff.

3. Environment

EIAC is committed to energy efficiency, minimising waste, reducing water consumption, encouraging the use of greener modes of transport, and generally encouraging a culture of sustainability aligning with the UAE’s sustainability goals (Vision 2031 and Net Zero 2050).  EIAC continues to develop a number of environmental initiatives, including:

• Reduce, Reuse and Recycle has been embraced by EIAC through recycling by its catering facility, the donation of used IT equipment, energy efficient heating and lighting systems, and a variety of other initiatives.
• We are currently revising our Healthcare Provider Accreditation Standards which includes the adoption of new sustainability requirements for all healthcare organizations. EIAC is collaborating with healthcare sustainability experts to address environmental issues in the healthcare sector and to provide sustainable solutions for healthcare facilities.
• EIAC is considered to be a green office in UAE, as it is a paperless office, uses technology (including artificial intelligence) ethically and sustainably and encourages a number of other environmentally friendly initiatives.

4. Community

EIAC is very aware that it is in a strong position to give something back to the local and wider community. We actively support many community engagement initiatives including those outlined below:

• EIAC supports fundraising and charitable giving.
• EIAC engages with the community to gain feedback and advice on services currently provided and on new services, in order to support the community by ensuring the delivery of high-quality healthcare in the GCC region.
• EIAC promotes healthcare initiatives, training opportunities and knowledge sharing within the community. We believe that every individual deserves safe, effective, and compassionate healthcare. Through our accreditation programs, training, and quality improvement initiatives, we work to enhance patient safety standards, clinical outcomes, and service quality in alignment with the UAE’s healthcare vision and international best practices.
• We expect our partners and suppliers to adhere to the same high standards of ethical conduct and social responsibility. EIAC conducts regular assessments of its suppliers to ensure continuous alignment with our values.
• EIAC plans to implement ISO 26000 Guidance on Social Responsibility and the UN Sustainable Development Goals in the near future.

Our Promise

At EIAC, we view Corporate Social Responsibility as a natural extension of our mission—to inspire confidence, foster trust, and elevate the standards of healthcare delivery in the UAE and beyond. By embedding social responsibility into our values and operations, we contribute to a healthier, safer, and more sustainable future for all. This Corporate Social Responsibility Statement will be reviewed as part of our Annual Operational Plan.