The Emirates International Accreditation Centre (EIAC) understands the importance of impartiality and is committed to providing the accreditation services with highest level of impartiality, independency and transparency. The EIAC manages conflict of interest and ensures objectivity of its accreditation activities.

The EIAC identifies analyses, evaluates, treats, monitors and documents on an ongoing basis the risks to impartiality arising from its activities including any conflicts arising from its relationships or from the relationships of its personnel. The process includes participation of appropriate interested parties.

The EIAC does not provide consultancy and has no relationship with other consultants. The EIAC’s activities shall not be presented as linked with consultancy or other services that pose an unacceptable risk to impartiality. Nothing shall be said or implied that would suggest that accreditation would be simpler, easier, faster, or less expensive if any specified person(s) or consultancy were used. The EIAC takes appropriate actions to correct any such claims.

We provide EIAC personnel information, support and training, appropriate delegation, positive recognition and the opportunity to demonstrate skills, ability and leadership, all of which serve to assure the continued quality of all our activities.

The EIAC shall ensure that all its personnel, internal or external, or committees, who could influence the accreditation activities, shall act impartially, and shall not allow commercial, financial or other pressures to compromise the impartiality. All staff, subcontracted assessors and committee members are required to sign “Protecting confidentiality/impartiality agreement” with EIAC.

The EIAC periodically reviews the compliance with impartiality requirement as per ISO/IEC 17011:2017.

Quality is the cornerstone of the services of Emirates International Accreditation Centre (EIAC). At EIAC we strive for the highest levels of quality in all EIAC services. Our determination and commitment to quality has led us to adopt international standards of work such as ISO/IEC 17011 and best management system practices.

Our commitment for quality provides assurance to our customers for our highest standards of service. We encourage an environment that values openness, teamwork, innovation, reliability, and commitment to customers.

At EIAC, we encourage our personnel to maintain healthy and highly professional work environments that bring about positive change and innovation in work. The EIAC staff accept responsibility, seek better ways of doing business, be professional in actions and appearance, and be committed to our success.

We provide EIAC personnel information, support and training, appropriate delegation, positive recognition and the opportunity to demonstrate skills, ability and leadership, all of which serve to assure the continued quality of all our activities.